enFocus Contract Manager

enFocus Contract Management System is an enterprise wide system that allows service oriented companies to record and manage all aspects of their service contracts so that they can effectively manage their client relationships and maximimise the profitability of these contracts.

Features

• Records comprehensive records for each client and their associated contracts, including contacts, contract liabilities, service level agreements, permissible charges.
• Invoice Records (optional)
• Integration with Call Logging and Management system (optional)
• Planned maintenance schedules, visit schedules and manuals (optional)
• Sub-contractor records - allowing you to effectively match your contracts and sites with your sub-contractors.
• User defined information - allows you to customise the system and store information relevant to your business.
• Messaging and alert system - allows you to inform colleagues of changes, and assign actions to be performed relating to specific sites or contracts.
• Full role based user access security to control who can view, list or update specific areas of information.
• User Defined reports allow you to access information as you need it. 

The system runs on a windows based server, using Microsoft SQL Server to provide a robust and reliable platform. It is compatible with Citrix and can be accessed via corporate networks or through internet browsers.